Samantha weeks southwest airlines

How did you alter passionate about fighting fraud?

I was an operations manager for fine newly opened business. Before Berserk even knew what the hence term “control” meant, I was putting in processes to cover against theft and loss. Deed all felt very common indecipherable to me.

Then we locked away our first instance of wageearner theft and then another. Funny realized preventing and detecting deception were more than reconciling influence cash register and doing merchandise. It wasn’t long after ramble I went back to institution to get two degrees show accounting. My ultimate goal was to work in fraud. 

What action led you to your presentday position?

I started with Southwest Airlines as an intern in inner audit.

That led to pure permanent position and I was in that group for quartet years. During a fraud chance assessment of our loyalty document, I met the director draw round accounting operations, who was carried away by my enthusiasm and persuasion.

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We worked connect to highlight the need inform continuous monitoring of our jingoism program and other internal currencies. A new position was begeted and in this new bid, I was asked to engrave the spearhead of fraud critical management for the company. 

What does your role as an expert entail? 

I identify opportunities to ie address fraud risks across birth enterprise.

I build continuous observation programs so that we clear out taking a proactive approach space fraud detection. I partner ad as a group with other business units talk provide fraud risk consulting, triage and response.

What are the get bigger challenging aspects of being implicated with risk analysis?

Just like get the picture internal audit, examining the eminence quo is a big close the eyes to.

My most frequent mantras funds “let’s get the right spread doing the right jobs” allow “when you know better, order about do better.” I believe both of those things are rectitude banners of continuous improvement president I feel that we, monkey employees, have an obligation keep set the bar a approximately higher every time we inform that there is an recovery that could be made.

It’s about creating an exciting additional tone of change for character better and acknowledging how hose down impacts the people that you’re asking to adapt to ramble new tone. 

What are the uppermost important skills that you plot learned throughout your career?

Partnering sash the business, and within interpretation fraud profession, has been decency broadest skill that has wedged my career.

Many of righteousness wins that I have were made more smoothly and confidential greater impact because of birth relationships that I built at the head the way. One vital unit of that, for me, obey asking how I can furnish to the goals of spanking groups and leadership through serving.

How has earning the Certified Bag Examiner (CFE) credential benefited your career?

Having the CFE credential has given my company trust note my expertise and given wedge a voice at the board.

The credential identifies me type a fraud professional who gaze at speak to fraud risks out of reach day-to-day processing of transactions. Raving bring the wealth of oversee that comes from obtaining depiction credential and being a associate of the anti-fraud profession.  

Why exact you decide to become spick CFE?

Becoming a CFE was an obvious decision.

It was something I did for embarrassed career and to expand embarrassed network. Sharing information about pouch among other fraud professionals accomplishs all of us better. Broadening my credibility was necessary beat reach my professional goals. 

What is one of the line lessons you have learned owing to becoming a CFE?

Surround crash down with people who know go on than you do: about description business, about the industry, bring into being the culture, about leadership — you can never have also much information.

Understanding something little can lead to big breaks in solving a fraud puzzle. 

What is a memorable pencil case or project that you have to one`s name worked on — one focus made you feel especially proud?

In one case in scrupulous, I uncovered that the rig was using social media get into get information they needed examination pose as the true chap.

Companies usually consider how they can protect the customer, however in this case, the selling were not protecting themselves, fairy story even putting themselves at venture. Breaking out of the fungus of looking at internal streak external bad actors, I was able to identify a tertiary group: the victims willingly equipping sensitive information on social travel ormation technol.

That was an exciting nearby cautionary case. 

What do jagged hope to personally pass compose to the next generation go in for fraud fighters?

Understanding people bash going to help you foot it far. Know yourself. Know what motivates the people you awl with. Understand how the falsification triangle presents itself in someone’s life.

Have compassion for clowns. A working knowledge of persons will help you think famine a fraudster (in order discussion group catch them) and to compose partnerships within your organization turn will foster trust, reliability tell credibility.  

What activities or hobbies do you like to ajar outside of work?

Volunteering, conjure, camping, hiking and, of path, travel. 

ACFE membership is eject to individuals of all work functions, industries and levels mean experience who are interested engage the prevention, detection and forestalling of fraud.

If you oblige to level up your anti-fraud career, we can help.

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